Ascent Digital provides a comprehensive suite of AI Agent services, leveraging best-in-class platforms:

Discover: We begin by understanding your business challenges and identifying opportunities where AI agents can deliver significant value. Our discovery phase ensures that the AI solutions we implement are aligned with your specific goals.

Implement: Our expert team designs, develops, and deploys tailored AI agent solutions using leading technologies:

Continuous Innovation: We ensure your AI and Agent solutions don't remain static. By focusing on continuous innovation, we help your intelligent systems learn, adapt, and improve over time, consistently delivering enhanced performance and new capabilities.

Agentforce empowers businesses to revolutionize customer interactions and efficiency by building and deploying intelligent AI agents within the Salesforce ecosystem.

Automate routine customer service inquiries, freeing up human agents for complex issues.

Provide personalized and contextual support to customers across various channels.

Autonomous service agents, improving your efficiency and effectiveness.

Analyze customer interactions to identify trends and areas for service improvement.

Integrate seamlessly with other Salesforce clouds, providing a unified customer view.

AWS provides a robust suite of AI services for building sophisticated AI agents.

Amazon Bedrock offers a choice of top foundation models for generative AI applications like intelligent question answering and content creation, with strong security.

AWS Q, an AI work assistant, enables agents to quickly access enterprise data for accurate responses.

AWS SageMaker AI allows for building and deploying custom machine learning models for advanced natural language understanding and dialogue management in AI agents.

IBM provides robust AI platforms and tools for building intelligent agents:

IBM Granite: A family of powerful large language models (LLMs) designed for enterprise use. Granite models excel in natural language processing tasks, enabling the creation of sophisticated chatbots, content generation tools, and text analysis applications for AI agents.

IBM Watsonx: An AI and data platform that brings together foundation models, machine learning, and data engineering capabilities. Watsonx allows businesses to build, deploy, and manage AI-powered agents for customer service, automation, and insights discovery, with a focus on trust and governance.